Privacy Policy for Chadwick Home Services

Overview

Chadwick Home Services (“Chadwick,” “we,” “us,” or “our”) is a family‑owned electrical contractor serving Windsor and Northern Colorado. We are committed to protecting your personal information and being transparent about our practices.

Information We Collect

• Contact details you provide (name, email, phone).
• Service information (address, project details, preferred dates).
• Communications (messages sent via forms, email, calls, or texts).
• Usage/analytics data (IP address, device, browser, pages visited, timestamps).

How We Use Information

• Provide, schedule, and complete services you request.
• Respond to inquiries and provide estimates.
• Send important updates about appointments or services.
• Improve our website, services, and customer experience.
• Comply with legal, safety, and security obligations.

Text Messaging (SMS)

By providing your phone number and opting in, you consent to receive texts related to scheduling, estimates, or service updates. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us.

Cookies and Similar Technologies

We may use cookies and similar tools to operate the site, remember preferences, and analyze performance. You can control cookies via your browser settings; disabling some cookies may impact site functionality.

Sharing of Information

• Service providers: We may share information with trusted vendors who help us operate our website, scheduling, communications, or analytics. They are required to protect your data and use it only for our purposes.
• Legal and safety: We may disclose information if required by law or to protect our rights, users, or the public.
• We do not sell your personal information. We do not share SMS opt‑in consent or phone numbers with third parties for their marketing.

Data Retention

We retain information only as long as needed for the purposes above and to meet legal, accounting, or reporting requirements.

Your Choices

• Marketing: You can unsubscribe from non‑service emails or reply STOP to texts.
• Cookies: Manage cookies in your browser settings.
• Access/Update/Delete: Contact us to request access, updates, or deletion of your information, subject to legal requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy periodically. The “Last Updated” date reflects the latest version. Continued use of our site after changes indicates acceptance.

Contact Us

Questions about this policy?

• Contact us online
• Call or text: 970-556-7553